Privacy Policy

Effective Date: January 10, 2026

1. Introduction

BIS Global (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our global consulting, training, and business intelligence services. This policy complies with international data protection standards, including the GDPR, CCPA, and relevant regional frameworks.

2. Data Collection

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

  • Information You Provide: Name, professional email address, phone number, job title, company name, and payment information during registration or inquiry.

  • Automatically Collected Data: IP addresses, browser types, device identifiers, and usage patterns collected via cookies and similar tracking technologies.

  • Third-Party Data: Information from professional social networks (e.g., LinkedIn) or business partners where you have granted permission for data sharing.

3. Purpose of Processing

BIS Global processes your data based on legitimate business interests, contractual necessity, or explicit consent:

  • Service Delivery: To provide training modules, consulting reports, and project updates.

  • Communication: To send administrative information, service updates, and marketing communications (where opted-in).

  • Optimization: To analyze website performance and improve our user interface and service offerings.

  • Compliance: To meet legal obligations, prevent fraud, and enforce our Terms of Service.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who perform functions such as cloud hosting, payment processing, and email delivery under strict confidentiality agreements.

  • Corporate Affiliates: Entities within the BIS Global corporate group for centralized management and reporting.

  • Legal Authorities: When required by law, subpoena, or to protect the safety and rights of BIS Global and its clients.

5. International Data Transfers

As a global entity, BIS Global may transfer your data across international borders. When data is transferred from the European Economic Area (EEA) to countries without an adequacy decision, we utilize Standard Contractual Clauses (SCCs) and robust encryption to ensure your data receives an equivalent level of protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the retention period expires, data is either securely deleted or irreversibly anonymized.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Portability: The right to request a copy of your data in a structured format.

  • Correction: The right to rectify inaccurate or incomplete personal information.

  • Erasure: The right to request the deletion of your data (“Right to be Forgotten”).

  • Objection/Restriction: The right to object to or restrict certain processing activities, such as direct marketing.

  • Withdrawal of Consent: The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

8. Security Measures

We implement high-level technical and organizational security measures, including SSL/TLS encryption, firewalls, and multi-factor authentication (MFA). Access to personal data is restricted to authorized personnel who require the information to perform their specific job functions.

9. Third-Party Links

Our services may contain links to third-party websites. BIS Global is not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via a prominent notice on our website or through direct email notification.

11. Contact Information

For any inquiries regarding this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer (DPO):

Email: privacy@bisglobal.com

Address: BIS Global Headquarters, Legal & Compliance Dept.